Privacy policy
At Figure & Forme, your privacy is deeply important to us. This policy outlines how we collect, use, and protect your personal information. We are committed to handling your data with care, discretion, and respect.
Information We Collect
We may collect personal information when you:
Book an appointment
Purchase a product or gift card
Submit an inquiry through our website
Participate in a studio appointment
Communicate with us via email or other channels
This information may include:
Name
Email address
Phone number
Billing and payment information
Appointment details
3D scan data and related files
Any additional information you voluntarily provide
How We Use Your Information
Your information is used solely to:
Schedule and manage appointments
Process payments and orders
Create your bespoke sculpture
Communicate with you regarding your experience
Provide customer support
Improve our services and offerings
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3D Scans & Sensitive Data
Your 3D scan is treated as highly confidential. Scans are used exclusively for the purpose of creating your bespoke piece. They are not shared, sold, or used for any other purpose without your explicit consent.
We take every reasonable measure to store and handle scan data securely. Access is limited to authorized members of our team and trusted production partners when required for fulfillment, such as our foundry for Foundry Collection pieces.
Payment Information
All payments are processed through secure, third-party payment providers. Figure & Forme does not store or have access to your full credit card information.
Sharing of Information
We may share limited information with trusted service providers solely as necessary to fulfill your order, such as:
Production partners
Shipping providers
Payment processors
These parties are obligated to keep your information confidential and use it only for the intended purpose.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. While no method of transmission over the internet is completely secure, we take privacy and data protection seriously and handle all information with care.
Your Rights
You may request to:
Access your personal information
Update or correct your information
Request deletion of your information, subject to legal and operational requirements
To make a request, please contact us using the information below.
Cookies & Website Data
Our website may use cookies or similar technologies to enhance your browsing experience and gather basic analytics. You may adjust your browser settings to disable cookies if you prefer.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Figure & Forme
delaney@figureandforme.com