Privacy policy

At Figure & Forme, your privacy is deeply important to us. This policy outlines how we collect, use, and protect your personal information. We are committed to handling your data with care, discretion, and respect.

Information We Collect

We may collect personal information when you:

  • Book an appointment

  • Purchase a product or gift card

  • Submit an inquiry through our website

  • Participate in a studio appointment

  • Communicate with us via email or other channels

This information may include:

  • Name

  • Email address

  • Phone number

  • Billing and payment information

  • Appointment details

  • 3D scan data and related files

  • Any additional information you voluntarily provide

How We Use Your Information

Your information is used solely to:

  • Schedule and manage appointments

  • Process payments and orders

  • Create your bespoke sculpture

  • Communicate with you regarding your experience

  • Provide customer support

  • Improve our services and offerings

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3D Scans & Sensitive Data

Your 3D scan is treated as highly confidential. Scans are used exclusively for the purpose of creating your bespoke piece. They are not shared, sold, or used for any other purpose without your explicit consent.

We take every reasonable measure to store and handle scan data securely. Access is limited to authorized members of our team and trusted production partners when required for fulfillment, such as our foundry for Foundry Collection pieces.

Payment Information

All payments are processed through secure, third-party payment providers. Figure & Forme does not store or have access to your full credit card information.

Sharing of Information

We may share limited information with trusted service providers solely as necessary to fulfill your order, such as:

  • Production partners

  • Shipping providers

  • Payment processors

These parties are obligated to keep your information confidential and use it only for the intended purpose.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. While no method of transmission over the internet is completely secure, we take privacy and data protection seriously and handle all information with care.

Your Rights

You may request to:

  • Access your personal information

  • Update or correct your information

  • Request deletion of your information, subject to legal and operational requirements

To make a request, please contact us using the information below.

Cookies & Website Data

Our website may use cookies or similar technologies to enhance your browsing experience and gather basic analytics. You may adjust your browser settings to disable cookies if you prefer.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Figure & Forme
delaney@figureandforme.com